Privacy Policy

LokTok - Smart Door Lock Management App
Last updated: 19-01-2026

DBS SECURITY SYSTEMS PVT. LTD. (“we”, “us”, or “our”) operates the LokTok mobile application (“App”). This Privacy Policy explains how we collect, use, store, and protect your information when you use the App.

By using LokTok, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

LokTok collects only the minimum data required for app functionality and security.

Personal Information

• Name
• Email address

This information is collected when you create an account or log in to the App.

Non-Personal Information

• App usage data
• Device and log information (for security and troubleshooting)

2. How We Use Your Information

• User authentication and account management
• Secure access control for smart door locks
• App functionality and performance
• Security monitoring and fraud prevention
• Customer support and service communication

We do not use your data for advertising or marketing purposes.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

Your data may be shared only:

• When required by law or legal obligation
• To protect the security, rights, or property of users or DBS SECURITY SYSTEMS PVT. LTD.

4. Data Security

We take reasonable technical and organizational measures to protect your data against:

• Unauthorized access
• Loss or misuse
• Alteration or disclosure

However, no digital system is completely secure, and we cannot guarantee absolute security.

5. Data Retention

Your personal data is retained only for as long as your account is active.

• If you delete your account, your personal data will be permanently deleted.

6. Account Deletion

You can delete your LokTok account at any time:

• From within the App, or
• By contacting us through the official support channel

Once deleted:

• Your account and personal data (name and email) are permanently removed

7. Children's Privacy

LokTok is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

8. Third-Party Services

LokTok does not integrate third-party services that collect personal data for advertising or analytics purposes.

Any future integrations will comply with Google Play policies and applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of the App indicates acceptance of the updated policy.

10. Contact Us